Shipping Policy

Last updated: September 20, 2026

Thank you for shopping with Rotvdce. We aim to process and deliver all orders as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high demand, promotional campaigns, or holidays, processing times may be slightly longer.

Estimated Delivery Times

Estimated delivery times are displayed at checkout whenever available. Delivery times may vary depending on the destination, shipping method, carrier, and other circumstances.

Please note that delivery estimates are not guaranteed unless expressly stated otherwise.

Shipping Costs

Shipping costs, if applicable, are calculated and displayed at checkout before you complete your purchase.

Any free-shipping promotions and their applicable conditions will be clearly communicated on our website or during checkout.

Order Tracking

When tracking is available, customers will receive a shipping confirmation containing their tracking information once the order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at franciscogomezolitu@hotmail.com

We cannot guarantee that shipping information can be changed once an order has been processed or dispatched.

Delays

Occasionally, deliveries may experience delays due to circumstances outside our reasonable control, including carrier disruptions, customs processing, severe weather, public holidays, or unusually high shipping volumes.

If your order is significantly delayed, please contact our customer support team so we can assist you.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at franciscogomezolitu@hotmail.com with your order number and relevant details.

For damaged deliveries, we may request photographs of the package and products to help us investigate the issue and provide an appropriate resolution.

International Orders, Customs & Duties

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.

Unless expressly stated at checkout that such charges are included, customers may be responsible for applicable import duties and taxes imposed by local authorities.

Customs processing may also affect estimated delivery times.

Contact

If you have any questions regarding shipping or delivery, please contact us:

Rotvdce Customer Support
Email:franciscogomezolitu@hotmail.com

We aim to respond to customer enquiries within 1–2 business days.